FAQs

FAQs - 

Do you offer international shipping?
Yes, we ship worldwide! Shipping times and costs vary depending on your location.

How can I track my order?
Once your order ships, you'll receive a tracking number via email. Use it on the carrier’s website to monitor your shipment.

What is your return policy?
We accept returns within 30 days of purchase if the projector is unused and in its original packaging. Contact our support team to initiate a return.

Is the VisionNova 4K Pro safe to use?
Absolutely! Engineered to meet top safety standards with premium, eco-friendly materials, it ensures a secure viewing experience.

Can I cancel my order after placing it?
Yes, please contact our customer service team as soon as possible if you need to cancel your order.

Do you offer discounts for bulk purchases?
Yes, we offer bulk order discounts! Contact us at support@visionnovastore.com for more details.

How long does shipping take?
Standard shipping typically takes 8-10 business days, depending on your location.

How can I contact customer support?
Reach us via email at support@visionnovastore.com, through our Contact Us page, or via live chat.

Is the VisionNova 4K Pro durable?
Yes! Built with premium components and rigorously tested, it’s designed for long-lasting, reliable performance.